1 | P a g e
TERMS AND CONDITIONS OF SERVICE AND USE
1. GENERAL
a. We, M/s. TRUCKS24, a partnership firm incorporated under the
provisions of the partnership act 1932, having its registered office at “505, KLJ
Tower, Netaji Subhash Place, New Delhi, India”, represented by its members,
hereinafter referred to as the Company" represented (where such expression
shall, unless repugnant to the context thereof, be deemed to include its respective
legal heirs, representatives, administrators, permitted successors and assigns).
The creator of these Terms of Service ensures steady commitment to Your privacy
with regard to the protection of your invaluable information. This document
contains information about the Mobile Application TRUCKS24 and its
Website "https://trucks24.in" (hereinafter collectively referred to as the
Platform”).
b. For the purpose of these Terms of Use (“Terms”), wherever the context so
requires,
a. We”, “Our”, and “Us” shall mean and refer to the Platform and/or the
Company, as the context so requires.
b. “You”, “Your”, “Yourself”, User shall mean and refer to natural and
legal individuals who use the Application or Website and who is
competent to enter into binding contracts, as per Indian laws.
c. User” shall refer to the individuals having access to and using the
Platform.
d. Services refer to providing a Platform owned and controlled by the
Company for Users to avail transport and shipment services for the
purpose of delivery and transfer of these goods and products across the
2 | P a g e
country by the Vendors listed on the Platform and assigned by the
Company for the User.
e. Third Parties” refer to any Application, company or individual apart
from the User and the creator of this Application.
f. The term “Platform” refers to the Application and/or Website which
provides the User with to avail the Services provided by the Platform.
g. THE HEADINGS OF EACH SECTION IN THESE TERMS ARE
ONLY FOR THE PURPOSE OF ORGANIZING THE VARIOUS
PROVISIONS UNDER THESE TERMS IN AN ORDERLY
MANNER AND SHALL NOT BE USED BY EITHER PARTY TO
INTERPRET THE PROVISIONS CONTAINED HEREIN IN ANY
MANNER. FURTHER, IT IS SPECIFICALLY AGREED TO BY
THE PARTIES THAT THE HEADINGS SHALL HAVE NO
LEGAL OR CONTRACTUAL VALUE.
h. The use of this Platform by the Users is solely governed by these Terms
as well as the Privacy Policy, and any modifications or amendments
made thereto by the Company, from time to time, at its sole discretion. If
You continue to access and use this Platform, you are agreeing to comply
with and be bound by the following Terms and Conditions of Use and
Our Privacy Policy. The User expressly agrees and acknowledges that
these Terms and Policy are co-terminus in nature and that
expiry/termination of either one will lead to the termination of the other.
i. The User unequivocally agrees that these Terms and the aforementioned
Policy constitute a legally binding agreement between the User and the
Company, and that the User shall be subject to the rules, guidelines,
policies, terms, and conditions applicable to any service that is provided
by the Platform, and that the same shall be deemed to be incorporated
into these Terms, and shall be treated as part and parcel of the same.
The User acknowledges and agrees that no signature or express act is
required to make these Terms and the Policy binding on the User and
that the User’s act of visiting any part of the Platform constitutes the
User’s full and final acceptance of these Terms and the aforementioned
Policy.
j. The Company reserves the sole and exclusive right to amend or modify
these Terms without any prior permission or intimation to the User, and
3 | P a g e
the User expressly agrees that any such amendments or modifications
shall come into effect immediately. The User has a duty to periodically
check the terms and stay updated on its requirements. If the User
continues to use the Platform following such a change, the User will be
deemed to have consented to any and all amendments/modifications
made to the Terms. In so far as the User complies with these Terms, it is
granted a personal, non-exclusive, non-transferable, revocable, limited
privilege to access and use the Platform and the Services. If the User
does not adhere to the changes, You must stop using the Services at once.
Your continued use of the Services will signify your acceptance of the
changed terms.
2. REGISTRATION
Registration is required for accessing services provided by the Company on the
Platform.
Users shall register themselves on the Platform by providing information
including but not limited to personal information such as Name, Date of Birth,
Photo, E-mail, contact number, etc.
The Users may also link their Facebook/Google accounts with the Platform at
the time of their registration.
The Registration and use of the Platform are free of cost and no charges are
applicable for the same.
Registration for this Platform is available only to those above the age of eighteen
(18) years, barring those “Incompetent to Contract” which inter alia include
insolvents. If you are a minor and wish to use the Platform as a User, You may do
so through your legal guardian and the Company reserves the right to terminate
your account on knowledge of You being a minor and having registered on the
Platform or availing any of its Services.
Further, at any time during Your use of this Platform, including but not limited to
the time of registration, You are solely responsible for protecting the
confidentiality of Your Username, password and One Time Password (OTP), and
any activity under the account shall be deemed to have been done by You. In the
case that you provide us with false and/or inaccurate details or we have reason to
believe you have done so, we hold the right to permanently suspend your account.
4 | P a g e
You agree that you will not disclose your password to any third party and that you
will take sole responsibility for any activities or actions under your account,
whether or not you have authorized such activities or actions. You will
immediately notify us of any unauthorized use of your account.
3. SERVICE OVERVIEW
The Platform is hosted by the Company which operates and runs services of
transportation of Goods and Commodities across the country. The platform
provides as a medium for the local public and/or the users of this platform and
the Truck driver/owner for the purpose of availing and providing services of the
Platform.
4. ELIGIBILITY
The User represents and warrants that they are competent and eligible to enter
into legally binding agreements and of 18 years of age and that they have the
requisite authority to bind themselves to these Terms in accordance with the Law.
The User further represents that they will comply with this Agreement and all
applicable local, state, national and international laws, rules and regulations.
The User may not use the Platform if they are not competent to contract or are
disqualified from doing so by any other applicable law, rule or regulation
currently in force.
5. GOOGLE POLICY
The User represents and warrants that all tracking, distance calculation, location
tracking and all the other activity during the process of providing services shall be
undertaken and calculated through Google Maps.
The Company and the Vendor assigned shall follow all and every tracking related
and Distance related calculation only through Google Maps.
6. CONTENT
All text, graphics, User interfaces, visual interfaces, photographs, trademarks,
logos, brand names, descriptions, sounds, music and artwork (collectively,
‘Content’), is generated/provided or based on information provided by third
parties and We have no control and make no guarantees regarding the quality,
the accuracy, integrity or genuineness of such Content. All the Content displayed
5 | P a g e
on the Platform is subject to copyright and shall not be reused by any party (or a
third party) without the prior written consent of the Company and the copyright
owner.
The User is solely responsible for the integrity, authenticity, quality and
genuineness of the content provided on the Platforms and whilst feedback and
comments by Users can be made via the Platform, the Platform bears no liability
whatsoever for any feedback or comments made by the Users or made in respect
of any of the content on the Platform. Further, the Platform reserves its right to
suspend the account of any User for an indefinite period to be decided at the
discretion of the Platform, or to terminate the account of any User who is found
to have created or shared or submitted any Content or part thereof that is found
to be untrue/inaccurate/misleading or offensive/vulgar. The User shall be solely
responsible for making good any financial or legal losses incurred through the
creation/sharing/submission of Content or part thereof that is deemed to be
untrue/inaccurate/misleading.
The Users have a personal, non-exclusive, non-transferable, revocable, limited
privilege to access the Content on the Platform. Users shall not copy, adapt, and
modify any content without written permission of the Company.
7. TERM
a. These Terms shall continue to form a valid and binding contract between the
Parties and shall continue to be in full force and effect until the User continues to
access and use the Services and Platforms.
b. A User may terminate their use of the Services and the Platform at any time.
c. The Company may terminate these Terms and close a User’s account at any
time without notice and/or suspend or terminate a User’s access to the Platform
at any time and for any reason, if any discrepancy or legal issue arises.
d. Such suspension or termination shall not limit our right to take any other
action against you that the Company considers appropriate.
e. It is also hereby declared that the Company may discontinue the Services and
Platforms without any prior notice.
8. TERMINATION
6 | P a g e
The Company reserves the right, in its sole discretion, to unilaterally terminate
the User’s access to the Services, or any portion thereof, at any time, without
notice or cause.
The Platform also reserves the universal right to deny access to particular Users,
to any/all of its Services without any prior notice/explanation in order to protect
the interests of the Platform and/or other visitors to the Platform.
The Platform reserves the right to limit, deny or create different access to the
Platform and its features with respect to different Users, or to change any of the
features or introduce new features without prior notice.
The User shall continue to be bound by these Terms, and it is expressly agreed to
by the Parties that the User shall not have the right to terminate these Terms till
the expiry of the same.
9. COMMUNICATION
By using this Services and Platforms, and providing his/her identity and contact
information to the Company through the Platform, the User hereby agrees and
consents to receive calls, e-mails or SMSs from the Company and/or any of its
representatives at any time.
Users can report to sales.trucks24@gmail.com if they find any discrepancy with
regard to Service related information and the Company will take necessary action
after an investigation. The response with resolution (if any issues found) shall be
dependent on the time is taken for investigation.
The User expressly agrees that notwithstanding anything contained hereinabove,
it may be contacted by the Company or any representatives relating to any service
availed of by the User on the Platform or anything pursuant thereto and the User
agrees to indemnify the Company from any and all harassment claims. It is
expressly agreed to by the Parties that any information shared by the User with
the Company shall be governed by the Privacy Policy.
10. PAYMENT
Charges
Registration on the Platform are free of cost. However, the User shall be
7 | P a g e
governed by the Payment and Cancellation Policy of the Platform.
Further, the Platform does not bear any liability for any activities, breaches,
discrepancies or technical problems experienced by the Users whilst using any
third-party payment gateway to make payments if any made for any other user.
The relationship between the Users and third-party payment gateway shall be
governed by the Terms of Use and Privacy Policy of the said payment gateway,
and the Platform shall not be associated with any dispute arising therefrom.
11. USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO
CONDUCT
The User agrees and acknowledges that they are a restricted User of this Platform
and that they:
a. Agree to provide genuine credentials during the process of registration on the
Platform. You shall not use a fictitious identity to register. We are not liable if the
User has provided incorrect information.
b. Agree to ensure the Name, Email address, Photo, Address and Mobile Number
provided during account registration are valid at all times and shall keep your
information accurate and up-to-date. The User can update their details anytime.
c. Agree that they are solely responsible for maintaining the confidentiality of
your account password. You agree to notify us immediately of any unauthorized
use of your account. We reserve the right to close your account at any time for any
or no reason.
d. Understand and acknowledge that the data submitted is manually or
automatically entered into the database of the Platform. The User also
acknowledges the fact that data so entered into the database is for the purpose of
easy and ready reference for the User, and to streamline the Services through the
Platform.
e. Authorize the Platform to use, store or otherwise process certain personal
information and all published Content, User Purchases, Offer redemption's, User
locations, User comments, reviews and ratings for personalization of Services,
marketing and promotional purposes and for optimisation of User-related
options and Services.
f. Understand and agree that, to the fullest extent permissible by law, the
Platform/Company and their successors and assigns, or any of their partner,
8 | P a g e
affiliates or their respective officers, directors, employees, agents, licensors,
representatives, operational service providers, advertisers or suppliers shall not
be liable for any loss or damage, of any kind, direct or indirect, in connection with
or arising from use of the Platform or from this terms of use, including, but not
limited to, compensatory, consequential, incidental, indirect, special or punitive
damages.
g. Are bound not to cut, copy, modify, recreate, reverse engineer, distribute,
disseminate, post, publish or create derivative works from, transfer, or sell any
information or obtained from the Platform. Any such use/limited use of the
Platform will only be allowed with the prior express written permission of the
Company.
h. Agree not to access (or attempt to access) the Platform and/or the materials or
Services by any means other than through the interface provided by the Platform.
The use of deep-link, robot, spider or other automatic devices, program,
algorithm or methodology, or any similar or equivalent manual process, to access,
acquire, copy or monitor any portion of the Platform or its content, or in any way
reproduce or circumvent the navigational structure or presentation of the
Platform, materials or any content, or to obtain or attempt to obtain any
materials, documents or information through any means not specifically made
available through the Platform will lead to suspension or termination of the
User’s access to the Platform. The User acknowledges and agrees that by
accessing or using the Platform or any of the Services provided therein, it may be
exposed to content that it may consider offensive, indecent or otherwise
objectionable. The Company disclaims any and all liabilities arising in relation to
such offensive content on the Platform.
i. The Company has every right to ensure that there is legal action be taken
against any User's mentioned in Clause h at the discretion of the Company.
j. Expressly agree and acknowledge that the Content displayed on the Platform
is not owned by the Company, and that the Company is in no way responsible for
the content of the same. The User may, however, report any offensive or
objectionable content, which the Company may then remove from the Platform,
at its sole discretion.
k. Expressly consents to follow the terms and conditions, and policies of the
Sellers affiliated with the Company from whom the Users are availing services
through the Platform.
9 | P a g e
The User further undertakes not to:
a. Engage in any activity that interferes with or disrupts access to the Platform or
the Services provided therein (or the servers and networks which are connected
to the Platform);
b. Impersonate any person or entity, or falsely state or otherwise misrepresent
his/her affiliation with a person or entity;
c. Probe, scan or test the vulnerability of the Platform or any network connected
to the Platform, nor breach the security or authentication measures on the
Platform or any network connected to the Platform. The User may not reverse
look-up, trace or seek to trace any information relating to any other User of, or
visitor to, the Platform, or any other viewer of the Platform, including any User
account maintained on the Platform not operated/managed by the User, or
exploit the Platform or information made available or offered by or through the
Platform, in any manner;
d. Disrupt or interfere with the security of, or otherwise cause harm to, the
Platform, systems resources, accounts, passwords, servers or networks connected
to or accessible through the Platform or any affiliated or linked Platforms;
e. Use the Platform or any material or content therein for any purpose that is
unlawful or prohibited by these Terms, or to solicit the performance of any illegal
activity or other activity which infringes the rights of this Platform or any other
third party(ies);
f. Violate any code of conduct or guideline which may be applicable for or to any
particular service offered on the Platform;
g. Violate any applicable laws, rules or regulations currently in force within or
outside India;
h. Violate any portion of these Terms or the Privacy Policy, including but not
limited to any applicable additional terms of the Platform contained herein or
elsewhere, whether made by amendment, modification, or otherwise;
i. Commit any act that causes the Company to lose (in whole or in part) the
Services of its Internet Establishment ("ISP") or in any manner disrupts the
Services of any other supplier/service provider of the Company/Platform;
10 | P a g e
Further:
j. The User hereby expressly authorizes the Company/Platform to disclose any
and all information relating to the User in the possession of the
Company/Platform to law enforcement or other government officials, as the
Company may in its sole discretion, believe necessary or appropriate in
connection with the investigation and/or resolution of possible crimes, especially
those involve personal injury and theft/infringement of intellectual property. The
User further understands that the Company/Platform might be directed to
disclose any information (including the identity of persons providing information
or materials on the Platform) as necessary to satisfy any judicial Order, law,
regulation or valid governmental request.
k. The User agrees to use the services provided by the Company, its affiliates,
consultants and contracted companies, for lawful purposes only.
l. The User agrees to not hold the Company, its affiliates, cosnultants and
contracted companies incase of any unlawful purposes if any has occured or been
commissioned.
m. The User agrees to provide authentic and true information. The Company
reserves the right to confirm and validate the information and other details
provided by the User at any point of time. If upon confirmation such User details
are found to be false, not to be true (wholly or partly), the Company shall in its
sole discretion reject the registration and debar the User from using the Services
available on its Website, and/or other affiliated websites without prior intimation
whatsoever.
n. The User agrees not to post any material on the platform that is defamatory,
offensive, obscene, indecent, abusive, or needlessly distressful or advertising
any goods or services. More specifically, the User agrees not to host, display,
upload, update, publish, modify, transmit, or in any manner share any
information that:
i. belongs to another person and to which the User has no right to;
ii. is grossly harmful, harassing, blasphemous, defamatory, obscene,
pornographic, paedophilic, libellous, invasive of another's privacy,
hateful, or racially, ethnically objectionable, disparaging, relating
or encouraging money laundering or gambling, or otherwise
unlawful in any manner whatever;
iii. is in any way harmful to minors;
11 | P a g e
iv. infringes any patent, trademark, copyright or other proprietary
rights;
v. violates any law for the time being in force;
vi. deceives or misleads the addressee about the origin of such
messages or communicates any information which is grossly
offensive or menacing in nature;
vii. Abuse, harass, threaten, defame, disillusion, erode, abrogate,
demean or otherwise violate the legal rights of others;
viii. Impersonate any person or entity, or falsely state or otherwise
misrepresent Your affiliation with a person or entity;
ix. Publish, post, disseminate, any information which is grossly
harmful, harassing, blasphemous, defamatory, obscene,
pornographic, paedophilic, libellous, invasive of another's privacy,
hateful, or racially, ethnically objectionable, disparaging, relating
or encouraging money laundering or gambling, or otherwise
unlawful in any manner whatever; or unlawfully threatening or
unlawfully harassing including but not limited to "indecent
representation of women" within the meaning of the Indecent
Representation of Women (Prohibition) Act, 1986;
x. threatens the unity, integrity, defence, security or sovereignty of
India, friendly relations with foreign states, or public order or
causes incitement to the commission of any cognisable offence or
prevents investigation of any offence or is insulting any other
nation.
12. SUSPENSION OF USER ACCESS AND ACTIVITY
Notwithstanding other legal remedies that may be available, the Company may in
its sole discretion, limit the User’s access and/or activity by immediately
removing the User’s access credentials either temporarily or indefinitely, or
suspend/terminate the User’s association with the Platform, and/or refuse to
usage of the Platform to the User, without being required to provide the User with
notice or cause:
a. If the User is in breach any of these Terms or the Policy;
b. If the User has provided wrong, inaccurate, incomplete or incorrect
information;
12 | P a g e
c. If the User’s actions may cause any harm, damage or loss to the other
Users or to the Company, at the sole discretion of the Company.
13. INDEMNITY
You (the User) agree to indemnify, defend and hold harmless the
Company/Platform, its service providers, and their respective directors, officers,
employees and agents (collectively, "Parties"), from and against any and all
losses, liabilities, claims, damages, demands, costs and expenses (including legal
fees and disbursements in connection therewith and interest chargeable thereon)
asserted against or incurred by us that arise out of, result from, or maybe payable
by virtue of, any breach or non-performance of any representation, warranty,
covenant or agreement made or obligation to be performed by You pursuant to
these terms of use. Further, you agree to hold us harmless against any claims
made by any third party due to, or arising out of, or in connection with:
1. Your use of the Platform,
2. Your violation of these Terms and Conditions;
3. Your violation of any rights of another;
4. Your alleged improper conduct pursuant to these Services;
5. Your conduct in connection with the Platform;
You agree to fully cooperate in indemnifying us at your expense. You also agree
not to reach a settlement with any party without our consent.
In no event shall the Company/Platform be liable to compensate the User or any
third party for any special, incidental, indirect, consequential or punitive damages
whatsoever, including those resulting from loss of use, data or profits, whether or
not foreseeable, and whether or not the Company/ Platform had been advised of
the possibility of such damages, or based on any theory of liability, including
breach of contract or warranty, negligence or other tortuous action, or any other
claim arising out of or in connection with the User’s use of or access to the
Platform and/or the Services or materials contained therein.
14. LIMITATION OF LIABILITY
13 | P a g e
a. The Founders/ Promoters/ Associated people of the Platform/Platform are
not responsible for any consequences arising out of the following events:
i. If the Platform is inoperative/non-responsive due to any
connectivity errors associated with the internet connection such as
but not limited to slow connectivity, no connectivity, server failure;
ii. If the User has fed incorrect information or data or for any deletion
of data;
iii. If there is an undue delay or inability to communicate through email;
iv. If there is any deficiency or defect in the Services managed by Us;
v. If there is a failure in the functioning of any other service provided
by the Platform.
b. The Platform accepts no liability for any errors or omissions, on behalf of itself,
or for any damage caused to the User, the User’s belongings, or to any third
party, resulting from the use or misuse of the Platform or any service availed of
by the User through the Platform. The service and any Content or material
displayed on the service is provided without any guarantees, conditions or
warranties as to its accuracy, suitability, completeness or reliability. The
Platform will not be liable to you for the unavailability or failure of the Platform.
c. Users are to comply with all laws applicable to them or to their activities, and
with all Policies, which are hereby incorporated into this Agreement by
reference.
d. The Platform expressly excludes any liability for any loss or damage that was not
reasonably foreseeable by the Platform and which is incurred by you in
connection with the Platform, including loss of profits; and any loss or damage
incurred by you as a result of your breach of these terms.
e. To the fullest extent permitted by law, the Platform shall not be liable to you or
any other party for any loss or damage, regardless of the form of action or basis
of any claim. You acknowledge and agree that your sole and exclusive remedy
for any dispute with us is to terminate your use of the Platform.
15. INTELLECTUAL PROPERTY RIGHTS
Unless expressly agreed to in writing, nothing contained herein shall give the User a
right to use any of the Platform’s trade names, trademarks, service marks, logos,
domain names, information, questions, answers, solutions, reports and other
distinctive brand features, save according to the provisions of these Terms. All logos,
14 | P a g e
trademarks, brand names, service marks, domain names, including material,
designs, and graphics created by and developed by the Platform and other distinctive
brand features of the Platform are the property of the Company or the respective
copyright or trademark owner. Furthermore, with respect to the Platform created by
the Company, the Company shall be the exclusive owner of all the designs, graphics
and the like, related to the Platform.
The User may not use any of the intellectual property displayed on the Platform in
any manner that is likely to cause confusion among existing or prospective Users of
the Platform, or that in any manner disparages or discredits the Company/Platform,
to be determined in the sole discretion of the Company.
The User is aware all intellectual property, including but not limited to copyrights,
relating to said services resides with the owners, and that at no point does any such
intellectual property stand transferred from the aforementioned creators to the
Company, or to any other User. The User is aware that the Company merely provides
a platform through which the Users can communicate and schedule meetings,
Schedule Shipments and the Company/the Platform does not own any of the
intellectual property relating to the independent content displayed on the Platform,
apart from originally created graphics and specified content
The User is further aware that any reproduction or infringement of the intellectual
property of the aforementioned owners by the User will result in legal action being
initiated against the User by the respective owners of the intellectual property so
reproduced/infringed upon. It is agreed to by the Parties that the contents of this
Section shall survive even after the termination or expiry of the Terms and/or Policy.
16. DISCLAIMER OF WARRANTIES AND LIABILITIES
a. The User agrees and undertakes that they are accessing the Platform at their sole
risk and are that they are using their best and prudent judgment before availing
any service listed on the Platform or accessing/using any information displayed
thereon.
b. The User agrees that any kind of information, resources, activities,
recommendations obtained/availed from Platform, written or oral, will not
create any warranty and the Platform disclaims all liabilities resulting from these.
15 | P a g e
c. The Company/Platform does not guarantee that the Services contained in the
Platform will be uninterrupted or error-free, or that the Platform or its server
will be free of viruses or other harmful components, and the User hereby
expressly accepts any and all associated risks involved with the User’s use of the
Platform.
d. It is further agreed to by the Parties that the contents of this Section shall survive
even after the termination or expiry of the Terms and/or Policy
17. FORCE MAJEURE
Neither the Company nor the Platform shall be liable for damages for any delay or
failure to perform its obligations hereunder if such delay or failure is due to cause
beyond its control or without its fault or negligence, due to Force Majeure events
including but not limited to acts of war, acts of God, earthquake, riot, fire, festive
activities sabotage, labor shortage or dispute, internet interruption, technical failure,
breakage of sea cable, hacking, piracy, cheating, illegal or unauthorized.
18. DISPUTE RESOLUTION AND JURISDICTION
It is expressly agreed to by the Parties hereto that the formation, interpretation and
performance of these Terms and any disputes arising therefrom will be resolved
through a two-step Alternate Dispute Resolution (“ADR”) mechanism. It is further
agreed to by the Parties that the contents of this Section shall survive even after the
termination or expiry of the Terms and/or Policy.
a. Mediation: In case of any dispute between the parties, the Parties will
attempt to resolve the same amicably amongst themselves, to the mutual
satisfaction of all parties. In the event that the Parties are unable to reach such an
amicable solution within thirty (30) days of one Party communicating the
existence of a dispute to any other Party, the dispute will be resolved by
arbitration, as detailed hereinbelow;
b. Arbitration: In the event that the Parties are unable to amicably resolve a
dispute by mediation, said dispute will be referred to arbitration by a sole
arbitrator to be appointed by the Company, and the award passed by such sole
arbitrator will be valid and binding on all Parties. The Parties shall bear their own
costs for the proceedings, although the sole arbitrator may, in his/her sole
16 | P a g e
discretion, direct either Party to bear the entire cost of the proceedings. The
arbitration shall be conducted in English, and the seat of Arbitration shall be the
city of Delhi.
The Parties expressly agree that the Terms, Policy and any other agreements entered
into between the Parties are governed by the laws, rules and regulations of India.
19. NOTICES
Any and all communication relating to any dispute or grievance experienced by the
User may be communicated to the Company by the User by email to
sales.trucks24@gmail.com.
20. MISCELLANEOUS PROVISIONS
a. Entire Agreement: These Terms, read with the Policy, form the complete
and final contract between the User and the Company with respect to the
subject matter hereof and supersedes all other communications,
representations and agreements (whether oral, written or otherwise) relating
thereto.
b. Waiver: The failure of either Party at any time to require performance of any
provision of these Terms shall in no manner affect such Party's right at a later
time to enforce the same. No waiver by either Party of any breach of these
Terms, whether by conduct or otherwise, in any one or more instances, shall be
deemed to be or construed as a further or continuing waiver of any such breach,
or a waiver of any other breach of these Terms.
c. Severability: If any provision/clause of these Terms is held to be invalid,
illegal or unenforceable by any court or authority of competent jurisdiction, the
validity, legality and enforceability of the remaining provisions/clauses of
these Terms shall in no way be affected or impaired thereby, and each such
provision/clause of these Terms shall be valid and enforceable to the fullest
extent permitted by law. In such case, these Terms shall be reformed to the
minimum extent necessary to correct any invalidity, illegality or
unenforceability, while preserving to the maximum extent the original rights,
intentions and commercial expectations of the Parties hereto, as expressed
herein.
d. Contact Us: If you have any questions about this Agreement, the practices of
the Platform, or your experience with the Service, you can contact us at
sales.trucks24@gmail.com
17 | P a g e